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Sonia’s Journey from Referral to Recovery
How eReferrals, Advice & Guidance and eScripts support connected care.
Sponsored by Consultmed and Telecare.
What does truly connected care look like in practice?
Follow one patient’s journey from a GP consultation through surgery, discharge and rehabilitation, and see how integrated digital tools reduce risk, prevent gaps, and keep every clinician in the loop.
Join our expert panel for an hour as they walk through Sonia’s journey end to end, then dive into the practicalities of Advice & Guidance and what seamless end-to-end workflows really look like in today’s health system.
Date: Wednesday, 27 May
Time: 12:30pm – 1:30pm AEST
Speakers:
- Dr Raymond Wen, Chief Growth Officer/Medical Director – Primary Care Services, Telecare
- A/Prof Vikram Palit, CEO of Consultmed, Paediatrician, A/Professor Health Systems UNSW
- Dr Caroline Nicholson, Director of Operations, Mater Research Institute, University of Queensland
- Lisa Robins, Chief Executive Officer, Patients Australia
Moderated by Jeremy Knibbs, Publisher of Health Services Daily and The Medical Republic
Topics Include:
- What a fully connected digital referral pathway looks like end-to-end
- How Advice & Guidance reduces unnecessary referrals and supports better pre-operative planning
- The role of eScripts in safer, faster discharge, and what happens when things don’t go to plan
- How discharge summaries and rehab referrals can close the loop back to primary care
- The real-world impact on patient safety, clinical risk and system efficiency
- What integrated digital tools mean for your organisation’s care model
More 2026 Webinars to be announced soon.
See Past Webinars tab to catch-up on the latest sessions.
Watch recordings of past webinars:
2026 Sessions

Prevention: everyone’s business, no-one’s responsibility
Brought to you by Health Services Daily and Accenture

Patient-Side AI Agents: Incremental Tool or System-Level Disruption?
Sponsored by Healthengine and Boston Consulting Group (BCG)
2025 Sessions

Connected Care – Breaking Down the Silos
Sponsored by Visionflex

Lessons from a Landmark Virtual Care Rollout – Are We Shifting the Dial?
Sponsored by Visionflex

Core clinician use cases for a national HIE and related national interoperability initiatives
Sponsored by InterSystems

How a national HIE might deliver connected care for Australia?
Sponsored by InterSystems

How AI is already reshaping primary care
Sponsored by Best Practice Software

Virtual Front Door
Sponsored by Healthdirect

