The health software company scores highly in Gartner’s Magic Quadrant for Enterprise Electronic Health Records.
Among vendors catering to large and midsize multifacility healthcare providers across the globe, InterSystems has scored highly for its completeness of vision and its ability to execute, placing it in the leaders’ category in the 2026 Gartner® Magic Quadrant™ for Enterprise Electronic Health Records report.
Market research company Gartner this week published its latest evaluation of technology vendors, placing them in one of four quadrants: leaders, visionaries, challengers, and niche players.
Healthcare software vendor InterSystems has been in the health data business since 1978 and provides shared EHRs across South Australia, Northern Territory and Western Australia, as well as services to community health agencies in Victoria, and laboratories and hospitals around the country.
Globally, it enables more than one billion electronic health records across 30 countries. It’s recently achieved European Union Class IIa Medical Device Regulation (MDR) certification. And it provides services to finance, manufacturing and supply chain customers in more than 80 nations.
“Healthcare organisations are under pressure to modernise while continuing to deliver safe, reliable care everyday” said Don Woodlock, president of InterSystems.
“The strength of our approach has always been combining proven global scale, deep interoperability, and enterprise-ready AI capabilities that help clinicians and organisations modernise at their own pace while continuing to provide world-class care for their patients.”
The Gartner report said leaders in the enterprise EHR market demonstrated “sustained excellence in execution and a clear vision for the future of healthcare technology”.
“These vendors offer comprehensive solutions encompassing core and advanced EHR capabilities and extensive global client bases across complex integrated delivery networks.
Those in the leaders quadrant had the highest composite score across Gartner’s two criteria: completeness of vision (which includes market understanding, marketing strategy, sales strategy, product strategy, business model, vertical/industry strategy, innovation, and geographic strategy) and ability to execute (which covers product/service, overall viability, sales execution/pricing, market responsiveness and track record, marketing execution, customer experience, and operations).
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Other companies included in the report were Meditech and Epic (also in the leaders category), Oracle Health (in the visionaries category), Altera Digital Health and ezCaratech (both in the niche players quadrant). Globant and Health Insights received honourable mentions.
InterSystems has two enterprise EHR platforms, TrakCare and Intellicare (AI powered), both built on its InterSystems IRIS for Health Data Platform.
Gartner said the company was investing heavily in embedding AI and Gen AI agents into core workflows, expanding its cloud hosting partnerships, and its interoperability capabilities.
It listed its strengths as:
- aggressive R&D investment: 25% of EHR revenue;
- global scale and localisation: organisations can choose between on-premises, vendor-managed remote hosting, hybrid or public cloud environments, it connects its EHR to regional and national Health Information Exchanges (HIEs), and pursues regulatory certifications;
- agile release cycle and embedded AI innovation: it has a bimonthly, cumulative release cycle, new capabilities can be adopted incrementally; and
- contracting flexibility: various licensing options, predictable costs.
John Paladino, head of client services for InterSystems, said on social media platform LinkedIn that it was “great work that matters because healthcare organisations need AI that is embedded directly into core workflows and can be adopted incrementally – not innovation that requires disruptive system replacement”.
“With InterSystems TrakCare® and InterSystems IntelliCare™, our focus is clear: help healthcare organizations modernize on a trusted foundation while preparing for the future of intelligent care,” Mr Paladino wrote.
The report’s “cautions” were:
- limited advanced capabilities: lags in virtual care and data analytics, and native virtual care features like on-demand visits, and relies on third integrations like Microsoft Teams;
- delivery model may require more client effort: track record of 70% on-time and on-budget deployments;
- regional availability of next-gen AI;
- market-specific ecosystem strategy: no specific strategy for facilitating cross-sector collaboration (even though it provides services to sectors adjacent to healthcare).
Read the full report here.