ChatGPT and Gemini referrals fuel surge in Healthdirect calls

5 minute read


Healthdirect says daily calls have jumped 57% in just four to six weeks as consumer AI platforms direct patients to its services, while the organisation moves towards using AI to audit every clinical call in real time.


Healthdirect says daily calls have jumped 57% in just four to six weeks as consumer AI platforms direct patients to its services, while the organisation moves towards using AI to audit every clinical call in real time.

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